Communication
01Detect and classify requests.
Solutions for business process automation
Fewer manual steps. More time for what matters.
From customer requests to scheduling and document processing: we automate recurring tasks and connect your existing systems into smooth workflows.
Observable workflow
Live simulationMake automation visible without having to configure it yourself.
This page shows typical automation areas as understandable process building blocks. Zeitquell develops and operates the technical implementation.
Coordination
02Prepare appointments and responsibilities.
Documents
03Read and assign documents.
Integration
04Connect systems and data flows.
Workflows
05Trigger tasks and handovers.
Monitoring
06Monitor deadlines and exceptions.
Zeitquell implements the workflow individually, monitors it in operation and adapts it when requirements change.
Six solution areas
Automation where daily work becomes repetition.
Solution 01
Requests & communication
Incoming messages are detected, classified and prepared for the next response.
InboxDetect caseCreate taskNotify owner
Typical tasks
- Automatically detect and assign emails
- Capture customer requests in a structured way
- Send confirmations of receipt
- Prepare replies for approval
- Track open customer requests
Concrete example
A property management company receives a damage report. The relevant case is detected, a task is created and the responsible employee is informed.
Interactive demo
See how individual tasks become an automated workflow.
The demo uses only fictional data and shows how a request is gradually turned into a prepared appointment process.
Fictional exampleRequest received
New request09:14
“Hello, we would like to renovate our terrace and need an appointment for an initial site visit.”
Anna Becker · anna.becker@example.com Structured casePrepared automatically
- Request
- Terrace project
- Need
- Site visit
- Responsibility
- Project consulting
- Availability
- 3 time slots
Prepared reply
Hello Ms Becker, we would be happy to suggest the following times for an initial site visit:
Tue · 10:30Wed · 14:00Fri · 09:15
No binding booking without a response and approval.Human approval
Case preparedReady for review.
Your team reviews the proposal and decides whether it is sent.
Practical examples
Different industries. Similar tasks. Individual solutions.
Individual automations
Your workflow is unique. So is our solution.
The six areas show typical starting points. In practice, automations are created from your specific workflows, systems, rules and responsibilities.
Discuss an individual solutionIntegration of existing software
Individual business rules
Human approvals for critical decisions
Extensibility
Privacy-aware architecture
Technical documentation
Managed Automation Service
We do not just develop. We also make sure it keeps running.
Zeitquell treats automation as a long-term technical service. The concrete scope is agreed individually.
Learn about our serviceOne-time analysis and development
Technical integration
Hosting in Germany
Ongoing monitoring
Maintenance and backups
Troubleshooting
Agreed support
Further development
Frequently asked questions
What companies want to know before automation.
Which tasks can be automated?
Recurring workflows are especially suitable: requests, appointments, documents, status updates, reminders, data syncs and internal task handovers.
Can we keep using our existing software?
Yes, that is usually the goal. Zeitquell checks whether interfaces, emails, exports or other handovers can be used sensibly and reliably.
Do we need technical knowledge ourselves?
No. Zeitquell handles analysis, technical implementation and, if desired, ongoing operation. Your team mainly contributes process knowledge.
How long does implementation take?
That depends on scope, interfaces and coordination needs. After analysis, you receive an individual estimate instead of a blanket promise.
Where is our data processed?
Hosting and data processing are intended for Germany. The concrete data flow is planned transparently before implementation.
What happens if an automation does not work?
For managed solutions, monitoring, error messages, response paths and support scope are agreed individually.
Can we start with a single process?
Yes. A clearly defined process is often the best starting point before additional workflows are added step by step.
How are costs calculated?
Costs depend on process complexity, interfaces, development effort, operating requirements and service scope. That is why there are no public flat-rate prices.
Free process analysis
Which tasks cost you time every day?
Together we identify which workflows in your company can be automated sensibly.