Request arrives
InputA customer asks for an appointment or site visit.
Automate skilled trades
Less office work. More time for jobs.
Zeitquell automates customer requests, appointments, quote follow-up and documentation without forcing your business to operate yet another software tool.
Customer request as example process
Live simulationFrom appointment request to prepared reply.
Illustrative scenario: A request is captured, checked, linked with responsibilities and prepared as a reply.
Capture information
capturedContact details, request and location are structured.
Check responsibility
checkedTrade, region or team are suggested.
Prepare appointment
readySuitable time slots and follow-up questions are collected.
Create reply
draftThe customer receives a prepared, personal response.
Keep overview
managedOpen quotes and appointments remain traceable.
Zeitquell implements the workflow individually, monitors it in operation and adapts it when requirements change.
Operational reality
Automation begins where everyday work repeats itself.
01New customer requests have to be answered between job sites, phone calls and after hours.
02Appointments, photos, quotes and questions are spread across email, calendars and notes.
03Open quotes are followed up whenever there happens to be time.
04Employees need current information without everything being forwarded manually.
Customer request as example process
From appointment request to prepared reply.
Illustrative scenario: A request is captured, checked, linked with responsibilities and prepared as a reply.
Customer request as example process
Live simulationFrom appointment request to prepared reply.
Illustrative scenario: A request is captured, checked, linked with responsibilities and prepared as a reply.
Request arrives
InputA customer asks for an appointment or site visit.
Capture information
capturedContact details, request and location are structured.
Check responsibility
checkedTrade, region or team are suggested.
Prepare appointment
readySuitable time slots and follow-up questions are collected.
Create reply
draftThe customer receives a prepared, personal response.
Keep overview
managedOpen quotes and appointments remain traceable.
Zeitquell implements the workflow individually, monitors it in operation and adapts it when requirements change.
Concrete starting points
Managed automation for the tasks that consume time every day.
Pre-sort requests
Prepare requests, contact details and missing information in a structured way.
Prepare appointments
Bundle time slots, responsibilities and follow-up questions for your team.
Track quotes
Make open quotes visible and prepare friendly reminders.
Relieve operations
Continuously manage, adjust and stabilize automations.
Managed Automation Service
Individually developed. Continuously managed.
Zeitquell handles not only implementation, but also technical operations, monitoring, maintenance and further development of the agreed automations.
AnalysisImplementationIntegrationOperationsMonitoringFurther development
Next step
Let us analyze your processes.
Tell us which steps cost time. We will discuss, without obligation, what can be automated sensibly.